عنوان
پدید آورنده
موضوع
رده
HF5415 .5 .C88 2014
HF5415
.
5
.
C88
2014
کتابخانه
محل استقرار
:9783319050584
987693
انگلیسی
Customer Knowledge Management
[book]
: Leveraging Soft Skills to Improve Customer Focus
\ [edited by] Soumit Sain
Cham ; New York
: Springer
, 2014
1405
xviii, 206 pages
Management for Professionals
; 2192-810X
Knowledge Management Today -- Review of Soft Skills Within Knowledge Management -- Soft Skills Within Customer Knowledge Management and Their Impact on Customer Focus -- Analysis and Evidence -- Soft Skill Drivers for Successful CKM -- Appendix
0
Customer reltions
مشتریشناسی
-- Management
-- مدیریت
a03
a03
Soft skills
مهارتهای نرم
HF5415
.
5
.
C88
2014
Sain, Soumit
Wilde, Silvio
20151004063617.0
rda
BL
270410
1
Y
مشتریشناسی -- مدیریت
Customer reltions -- Management
