:Finding Employees with High Emotional Intelligence
/ Adele B. Lynn
New York
: AMACOM ; SHRM
, 2008.
vi, 184 p.
: , ill
Print
Bibliography
Index
The five areas of emotional intelligence and the EQ job competencies - Self-awareness - Self-control or self-management - Empathy - Social expertness - Personal influence : influencing self - Mastery of purpose and vision - The EQ fraud and other warning signs.