عنوان

Public management and governance

02BL16008

Public management and governance

edited by Tony Bovaird and Elke Lo ffler

2nd ed

London New York

Routledge

2009

xxiii, 374 p. ill. 26 cm

Public administration

Government productivity

Legitimacy of governments

Public administration

Includes bibliographical references )p. 343-362( and index.

Understanding public management and governance / Tony Bovaird and Elke Lo ffler -- The changing context of public policy / Tony Bovaird and Elke Lo ffler -- The size and scope of the public sector / Peter M. Jackson -- Public management reforms across OECD countries / Ju rgen Blum and Nick Manning -- Strategic management in public sector organizations / Tony Bovaird -- Marketing in public sector organizations / Tony Bovaird -- Contracting for public services / Andrew Erridge -- Financial management in public sector organizations / James L. Chan and Xuyun Xiao -- Human resource management in public sector organizations / Sylvia Horton -- Managing ICTs in public sector organizations / Christine Bellamy -- Performance measurement and management in public sector organizations / Geert Bouckaert and Wouter Van Dooren -- Quality management in public sector organizations / Tony Bovaird and Elke Lo ffler -- Process management in public sector organizations / Kuno Schedler and Utz Helmuth -- Scrutiny, inspection and audit in the public sector / John Clarke -- Public governance in a network society / Elke Lo ffler -- Partnership working in the public domain / Tony Bovaird and John Tizard -- Decentralized management : agencies and 'arm's-length' bodies / Christopher Pollitt -- Public leadership / Mike Broussine -- Engaging with citizens and other stakeholders / Steve Martin -- Changing equalities : politics, policies and practice / Janet Newman and Rachel Ashworth -- Ethics and standards of conduct / Howard Davis -- Evidence-based policy and practice / Annette Boaz and Sandra Nutley.

Bovaird, A. G.

Lo ffler, Elke