Becoming a conflict competent leader : how you and your organization can manage conflict effectively
San Francisco, CA
Jossey-Bass
2007
xvi, 217 p. : ill. ; 24 cm
The Jossey-Bass business & management series
"A joint publication of the Jossey-Bass business & management series and the Center for Creative Leadership"--P. ]5[
Includes bibliographical references )p. 195-197( and index
Craig E. Runde, Tim A. Flanagan
1st ed
The what and why of conflict competent leaders -- Understanding conflict dynamics -- Self-awareness, self-control -- Preventing destructive responses to conflict -- Fostering constructive responses to conflict -- Building conflict competent organizations
0787984701
Psychological aspects Study and teaching ، Leadership