High performance through process excellence :from strategy to operations /Mathias Kirchmer.
Berlin
Springer
c2009.
xiv, 178 p. :ill., map, music ;25 cm.
مرجع به حساب نمي آيد
Includes bibliographical references (p. 173-178).
Management of process excellence : what is it and why do you need it? -- Innovation : an important goal of MPE -- Information technology enabling process execution with MPE -- Business process change management for MPE -- Business process governance for MPE -- Reference models to empower MPE -- Interenterprise business processes enabled by MPE -- Emergent processes enabled by MPE -- Globalization requires MPE -- Small and medium enterprises also benefit from MPE -- What has jazz to do with MPE?