عنوان
پدید آورنده
موضوع
رده
کتابخانه
محل استقرار
English Book
Understanding reference transactions :transforming an art into a science
Matthew L. Saxton, John V. Richardson, Jr
San Diego, Calif
.Academic Press
2002
xviii, 208 p.: ill
Includes bibliographical references(p.191-194) and index
Reference services (Libraries)
Interviewing
Saxton, Matthew L.(Matthew Locke) 1969
