عنوان

Examining political risk in service offshoring strategies

شماره

TLets691013

عنوان اصلي

Examining political risk in service offshoring strategies

نام عام مواد

[Thesis]

نام نخستين پديدآور

Hansen, Carsten

نام ساير پديدآوران

Mena, Carlos

نام ناشر، پخش کننده و غيره

Cranfield University

تاریخ نشرو بخش و غیره

2015

جزئيات پايان نامه و نوع درجه آن

D.B.A.

کسي که مدرک را اعطا کرده

Cranfield University

امتياز متن

2015

متن يادداشت

This research investigates political risk in the context of service offshoring and the corresponding impact on risk management decisions. The first stage of the study uses the Repertory Grid Technique (RGT), to explore key post-contract political risks experiences within offshore outsourcing activities. Twelve key political risks affecting offshore outsourcing decisions are identified, and the moderating effect of offshoring activity types (BPO, ITO or KPO) on political risk exposure and impact perceptions is highlighted. The research also explores the conditioning effect of industry specific exposure to political risk and enhances the explanatory ability of the Transaction Cost Economics (TCE) constructs, offering a re-operationalization of the political risk component of external uncertainty. The second stage of the research introduces a series of hypotheses between offshoring flows and political risk profiles, and applies multiple regression to analyse political risk affecting offshore activities in low cost countries across contract-based offshoring engagements and FDI. The findings highlight that political risk is a genuine business concern for offshore contract-based outsourcing modalities, and identify concerns with Intellectual Property protection, Quality of Bureaucracy and Corruption as key considerations affecting location decisions in low-cost countries. The research further suggests a positive relationship between strong country level institutional and regulatory systems and high knowledge content in offshoring engagements. From a practical perspective, the research highlights the need for managerial tools to determine diversified firm and industry specific political risk impact on global service outsourcing engagements. The key practical contribution is the development of differentiated political risk typologies that can capture the nuances of external risks in offshoring, allowing for more accurate risk assessment of offshoring decisions.

موضوع مستند نشده

Low-cost country sourcing

موضوع مستند نشده

Offshore Outsourcing

موضوع مستند نشده

Political Risk

موضوع مستند نشده

Service Offshoring

مستند نام اشخاص تاييد نشده

Hansen, Carsten

مستند نام اشخاص تاييد نشده

Mena, Carlos

مستند نام تنالگان تاييد نشده

Cranfield University

نام الکترونيکي

فرمت انتشار

p

نوع ماده

[Thesis]

کد کاربرگه

276903

سطح دسترسي

a

تكميل شده

Y