The Impact of an Emergency Department Front-End Redesign on Patient-Reported Satisfaction Survey Results
نام عام مواد
[Article]
نام نخستين پديدآور
Repplinger, Michael D.; Ravi, Shashank; Lee, Andrew W.; Svenson, James E.; Sharp, Brian; Bauer, Matt; Hamedani, Azita G.
یادداشتهای مربوط به خلاصه یا چکیده
متن يادداشت
Introduction: For emergency department (ED) patients, delays in care are associated withdecreased satisfaction. Our department focused on implementing a front-end vertical patient flowmodel aimed to decrease delays in care, especially care initiation. The physical space for this newmodel was termed the Flexible Care Area (FCA). The purpose of this study was to quantify theimpact of this intervention on patient satisfaction.
مجموعه
تاريخ نشر
2017
عنوان
Western Journal of Emergency Medicine: Integrating Emergency Care with Population Health
شماره جلد
18/6
نام شخص به منزله سر شناسه - (مسئولیت معنوی درجه اول )
عنصر شناسه اي
Repplinger, Michael D.; Ravi, Shashank; Lee, Andrew W.; Svenson, James E.; Sharp, Brian; Bauer, Matt; Hamedani, Azita G.