عنوان

The tyranny of metrics /

شابک

0691174954

شابک

9780691174952

عنوان اصلي

The tyranny of metrics /

نام عام مواد

[Book]

نام نخستين پديدآور

Jerry Z. Muller.

محل نشرو پخش و غیره

Princeton :

نام ناشر، پخش کننده و غيره

Princeton University Press,

تاریخ نشرو بخش و غیره

[2018]

نام خاص و کميت اثر

ix, 220 pages ;

ابعاد

23 cm

متن يادداشت

Includes bibliographical references (pages 189-212) and index.

متن يادداشت

I. The argument. The argument in a nutshell -- Recurring flaws -- II. The background. The origins of measuring and paying for performance -- Why metrics became so popular -- Principals, agents, and motivation -- Philosophical critiques -- III. The mismeasure of all things? : case studies. Colleges and universities -- Schools -- Medicine -- Policing -- The military -- Business and finance -- Philanthropy and foreign aid -- Excursus. When transparency is the enemy of performance: politics, diplomacy, intelligence, and marriage -- IV. Conclusions. Unintended but predictable negative consequences -- When and how to use metrics: a checklist.

بدون عنوان

0

متن يادداشت

Today, organizations of all kinds are ruled by the belief that the path to success is quantifying human performance, publicizing the results, and dividing up the rewards based on the numbers. But in our zeal to instill the evaluation process with scientific rigor, we've gone from measuring performance to fixating on measuring itself. The result is a tyranny of metrics that threatens the quality of our lives and most important institutions. In this timely and powerful book, Jerry Muller uncovers the damage our obsession with metrics is causing--and shows how we can begin to fix the problem. Filled with examples from education, medicine, business and finance, government, the police and military, and philanthropy and foreign aid, this brief and accessible book explains why the seemingly irresistible pressure to quantify performance distorts and distracts, whether by encouraging "gaming the stats" or "teaching to test." That's because what can and does get measured is not always worth measuring, may not be what we really want to know, and may draw effort away from the things we care about. Along the way, we learn why paying for measured performance doesn't work, why surgical scorecards may increase deaths, and much more. But metrics can be good when used as a complement to--rather than a replacement for--judgment based on personal experience, and Muller also gives examples of when metrics have been beneficial. Complete with a checklist of when and how to use metrics, The Tyranny of Metrics is an essential corrective to a rarely questioned trend that increasingly affects us all. -- Inside jacket flaps.

شماره انبار

14831141

موضوع مستند نشده

Organizational effectiveness-- Measurement.

موضوع مستند نشده

Performance-- Evaluation.

موضوع مستند نشده

Performance standards.

موضوع مستند نشده

Decision Making, Organizational.

موضوع مستند نشده

Efficiency, Organizational-- statistics & numerical data.

موضوع مستند نشده

Ethics, Institutional.

موضوع مستند نشده

Organizational Objectives.

موضوع مستند نشده

Statistics as Topic.

موضوع مستند نشده

Work Performance-- statistics & numerical data.

موضوع مستند نشده

BUSINESS & ECONOMICS-- Economics-- General.

موضوع مستند نشده

Business and Management.

موضوع مستند نشده

Evaluation

موضوع مستند نشده

Kritik

موضوع مستند نشده

Leistungsmessung

موضوع مستند نشده

Messbarkeit

موضوع مستند نشده

Organizational effectiveness-- Measurement.

موضوع مستند نشده

Performance-- Evaluation.

موضوع مستند نشده

Performance standards.

موضوع مستند نشده

Quantifizierung

موضوع مستند نشده

BUS

شماره

005.216.1

شماره

ويراست

شماره رده

نشانه اثر

شماره رده

کد سيستم

مستند نام اشخاص تاييد نشده

Muller, Jerry Z.,1954-

تاريخ عمليات

20200822123012.0

قواعد فهرست نويسي ( بخش توصيفي )

rda

نام الکترونيکي

نوع ماده

[Book]

تكميل شده

Y