عنوان

Cruise operations management :

شابک

1138505161

شابک

113850517X

شابک

9781138505162

شابک

9781138505179

شابک اشتباه

9781315146485

شابک اشتباه

9781351379526 (Mobipocket ebook)

شابک اشتباه

9781351379533 (ePub ebook)

شابک اشتباه

9781351379540 (PDF ebook)

عنوان اصلي

Cruise operations management :

نام عام مواد

[Book]

ساير اطلاعات عنواني

hospitality perspectives /

نام نخستين پديدآور

Philip Gibson and Richard Parkman.

وضعيت ويراست

Third edition.

محل نشرو پخش و غیره

New York, NY :

نام ناشر، پخش کننده و غيره

Routledge,

تاریخ نشرو بخش و غیره

2019.

تاریخ نشرو بخش و غیره

©2019

نام خاص و کميت اثر

xix, 379 pages ;

ابعاد

24 cm

متن يادداشت

Includes bibliographical references and index.

متن يادداشت

Chapter 1: Contemporary Cruise Operations -- Chapter 2: Selling Cruises and Cruise Products -- Chapter 3: Maritime Issues and Legislation -- Chapter 4: Cruise Geography -- Chapter 5: Planning the Itinerary -- Chapter 6: Working Onboard -- Chapter 7: Guest Services -- Chapter 8: Managing Food and Drink Operations -- Chapter 9: Managing Facilities -- Chapter 10: Health, Safety and Security -- Chapter 11: Talent Management and Training -- Chapter 12: Leadership in the Cruise Industry -- Chapter 13: Managing Integrated Operations -- Chapter 14: Cruise Management Resources.

بدون عنوان

0

متن يادداشت

Cruise Operations Management: Hospitality Perspectives offers a comprehensive and contextualised overview of hospitality services for the cruise industry. As well as providing a background to the cruise industry, it also looks deeper into the management issues, providing a practical guide for students and professionals alike. Since the last edition of this book was published, there have been many important developments in the industry. This third edition has been updated to include: New content on: health, safety and security, sustainability, environmental impacts of cruise operations, changing and emerging markets, professionalism and talent management, innovation and digital technologies A new chapter on 'Leadership in the cruise industry' New international case studies throughout to provide a real-world insight into the industry Additional online resources, including PowerPoint slides for instructors and student quizzes to test knowledge This comprehensive, accessible and engaging text is essential reading for all those seeking to study cruise operations management whether for academic or vocational reasons.

عنوان

Cruise operations mangement.

شماره استاندارد بين المللي کتاب و موسيقي

9781315146485

موضوع مستند نشده

Cruise lines-- Management.

موضوع مستند نشده

Ocean travel-- Management.

شماره

ويراست

شماره رده

نشانه اثر

مستند نام اشخاص تاييد نشده

Gibson, Philip,1955-

تاريخ عمليات

20200822162733.0

قواعد فهرست نويسي ( بخش توصيفي )

rda

نام الکترونيکي

نوع ماده

[Book]

تكميل شده

Y