Plenary: Learning to Persist: A Systemic View of Development; R. Bawden. Systems for Environmental Sustainability: Using Systems for Sustainability in the Context of Agenda 21; C. Blackmore. Reflections of Systems Thinking and Practice: The Invisible Practitioner for the Holistic Practitioner? - The Problem Helper in the Problem Situation; R. Armson. Learning Organization and Systems: Where is the Observer in IT Strategy and Systems?; S. Armstrong, A. Ward. Critical Systems: Enhancing the Critical Reflections Mode of TSI; M. Brown, J. Wilby. Methodology Use and Development: Investigations on the Influence of the Global System of Instrumental Civilization on the Global Economy & the Mathematical Approach for Soft Systems Analysis & Evaluation; W.H. Adamkiewicz. IS Development: Improving Output Quality and Minimizing Business Risks with a Holistic Approach to Organizational Information Systems Development; O.J. Akomode. Innovation & Organizations: Competitive Systems - Seducing Cicero; G. Altmann, G. Boyce. Change Management: An Holistic Model for Change Management; G. Allan. 112 Additional Articles. Index.