عنوان

Executive guide to business success through human-centred systems

شابک

3540199292

شابک

9783540199298

شماره

b541709

عنوان اصلي

Executive guide to business success through human-centred systems

نام عام مواد

[Book]

نام نخستين پديدآور

Andrew Ainger, Rukesh Kaura and Richard Ennals.

محل نشرو پخش و غیره

Berlin

نام ناشر، پخش کننده و غيره

Springer

تاریخ نشرو بخش و غیره

©1995.

نام خاص و کميت اثر

viii, 181 p. : il. ; 23 cm

متن يادداشت

1. Introduction.- Why Read this book?.- What is the Role of Technology in Human-Centred Systems?.- What Will You Learn?.- The Role of Case Studies.- Human-Centred Systems as a Critique.- Knowledge-Based Industry and World Markets.- Competition in Europe.- Innovation vs. Productivity.- Research and Development.- 2. Insights Into Human-Centredness.- Reuniting Hand and Brain.- Taylor and Scientific Management.- McGregor's Theory X and Theory Y.- What are Human-Centred Systems?,..- Human-Centred IT.- Designing Tools for Skilled Workers.- Technocentric and Human-Centred Approaches.- Introducing New Technology and Methods.- Towards Human-Centred Design.- The Next Cycle.- 3. The New Rules.- Knowledge and the Worker.- What is Knowledge?.- The Darwinian Workplace.- Loyalty, the Outdated Concept?.- A New Form of Work Organisation.- The Ethics of Business.- Lessons for Business from the Voluntary Sector.- What Can Be Learnt?.- 4. Business Process Re-Engineering.- Lessons from East Germany.- Two Degrees of Culture.- Types of Re-engineering.- Back to the Drawing Board.- IT the Enabler.- Learning from the Factory.- Regenerating the Organisation.- 5. Empowerment.- Flat Pyramids: the Future?.- Responsibilisation: Is it for You?.- Levels of Empowerment.- IT and the Shop Floor.- A New Structure.- Potential Problems: Opening Pandora's Box.- The Hawthorne Effect.- Abraham Maslow and B. F. Skinner.- 6. Teamworking.- Teams: Flavour of the Month.- Groupware.- Challenging Orthodoxy.- A Question of Language.- Group Working on the Factory Floor.- Implementing Cells.- Forming Cells into Business Units.- IT in Cells.- 7. Skill And Competence.- Skill: Comparison.- Vocational vs. Academic.- National Vocational Qualifications (NVQs).- The German System.- The Apprentice: Twentieth-century Dodo.- Manufacturing in Britain.- What is Management Training?.- Management Training and a Competence Approach.- 8. Quality.- The Search for Total Quality.- What is TQM?.- Benchmarking.- The Quality Standards.- The Quality Awards.- TQM in the Public Sector: An Oxymoron?.- The Quality of Life.- Deming Revisited.- Deming vs. Taylor: The Differences.- 9. Developments And The Way Forward.- Context.- Human-Centred Strategy.- Appendix 1: Volvo, Uddevalla and Kalmar, Sweden.- Appendix 2: ESPRIT 1217 (1199): Human-Centred CIM.- Appendix 3: The MOPS Programme.- Appendix 4: BESTMAN.- Appendix.5: ITW DeVilbiss Ransburg.- References and Further Reading.- Name Index.

عنوان اصلي به زبان ديگر

Business success through human-centred systems

موضوع مستند نشده

Grupos de trabajo -- Procesamiento de datos.

موضوع مستند نشده

Interacción hombre-computador.

موضوع مستند نشده

Reingeniería.

شماره رده

نشانه اثر

مستند نام اشخاص تاييد نشده

Andrew Ainger, Rukesh Kaura and Richard Ennals.

مستند نام اشخاص تاييد نشده

Andrew Ainger

مستند نام اشخاص تاييد نشده

John Richard Ennals

مستند نام اشخاص تاييد نشده

Rukesh Kaura

نام الکترونيکي

نوع ماده

[Book]

تكميل شده

Y