عنوان

Selling with emotional intelligence :

شابک

0793161282

شابک

9780793161287

شماره

b524627

عنوان اصلي

Selling with emotional intelligence :

نام عام مواد

[Book]

ساير اطلاعات عنواني

5 skills for building stronger client relationships /

نام نخستين پديدآور

Mitch Anthony

محل نشرو پخش و غیره

Chicago, IL :

نام ناشر، پخش کننده و غيره

Dearborn Trade,

تاریخ نشرو بخش و غیره

2003

نام خاص و کميت اثر

x, 261 pages :

ساير جزييات

illustrations ;

ابعاد

24 cm

متن يادداشت

Includes bibliographical references (pages 253-255) and index

متن يادداشت

Introduction to EQ: five critical levels of awareness -- Moving from Me to We -- Understanding your personality DNA -- Critical mass for sales success -- Applied critical mass -- Hotheads and seeing red -- Six seconds of sabotage: from anger to danger -- The viral spiral of emotion -- How to prevent and contain negative outbursts -- Solving the stress mess -- Feeling helpless or taking charge -- Redefining optimism -- Sources of discouragement -- Finding motivators that last -- Winning the emotional tugs-of-war: the power of positive intent -- Risking rejection: getting past no -- The face you see: the face you show -- Developing emotional radar: the powers of observation -- Shifting gears: four critical selling adjustments -- The power of curiosity: overcoming the narcissistic urge -- Emotional archeology: mastering the art of the irresistible question -- It's not about you -- The likeability quotient -- Reducing stress in confrontation -- Masters in conflict -- Negotiating emotion -- Seven habits of the emotionally competent

بدون عنوان

0

متن يادداشت

"Emotional intelligence is the ability to relate to people and maintain positive relationships. The concept was first popularized in the late 1990s, and later linked to leadership and management success. While much has been written about emotional intelligence for academia and for a general business audience, Selling with Emotional Intelligence offers the first-ever examination of emotional intelligence as it relates to sales performance."--Jacket

منبع سفارش / آدرس اشتراک

QBI

شماره انبار

1191744

موضوع مستند نشده

Emotional intelligence

موضوع مستند نشده

Selling-- Psychological aspects

شماره

ويراست

شماره رده

نشانه اثر

مستند نام اشخاص تاييد نشده

Anthony, Mitch

تاريخ عمليات

20160712071756.0

نام الکترونيکي

نوع ماده

[Book]

تكميل شده

Y