What's the Problem? Why We Don't Communicate Well in the Workplace -- What This Book is About -- How Do I Know? -- Why We Have Such a Hard Time Communicating -- Where It Begins -- How It Develops -- What We Want -- What Motivates Work -- Status -- Usefulness -- Affection/Acceptance -- Money/Security -- Our Public Image -- What Works, What Doesn't and Why -- What We Already Know -- Basic Work Personalities -- Achievers -- Affiliators -- Influencers -- Using the Work Types -- A Predominance of Achievers -- The Basics of Communicating: Why and How People Listen -- Telling and Listening -- The One-sided Nature of Telling -- Listening Is Work -- Motivation -- What Makes People Listen -- Self Interest -- Who's Telling -- How They Tell It -- The New Techniques of Telling -- Basic Techniques of Television Communication -- Communication Consequences of TV -- Implications for Business Communication -- Verbal vs. Non-Verbal Communication -- How We Communicate -- Common Obstacles to Communication -- How People Feel About Learning -- Language -- Getting Ready to Communicate: Fore-thought for Strategies -- Developing Strategies -- What Goes Wrong and Why -- Where We Get Stuck -- Fore-Thought -- Who Is Your Audience? -- What You Know, What You Need -- The Fore-Thought Chart -- The Basic Idea -- The Process -- Objective Goals -- Emotional Needs -- Probable Expectations -- A Chart for the Summoned -- Fore-Thought Check-List -- Forethought for Larger Audiences -- Structuring and Organizing Business Encounters -- Preparation.
بدون عنوان
0
یادداشتهای مربوط به خلاصه یا چکیده
متن يادداشت
This book explains how to communicate successfully so people listen, understand, and are persuaded. It is a comprehensive guide to every aspect of communicating in the workplace and beyond.
ویراست دیگر از اثر در قالب دیگر رسانه
عنوان
How to talk so people listen.
موضوع (اسم عام یاعبارت اسمی عام)
موضوع مستند نشده
Business communication.
موضوع مستند نشده
Oral communication.
موضوع مستند نشده
Persuasion (Psychology)
رده بندی کنگره
شماره رده
HF5718
نشانه اثر
.
H284
1988
نام شخص به منزله سر شناسه - (مسئولیت معنوی درجه اول )