"CRM fundamentals describes how to successfully build and execute a customer relationship management system, from managing the initial implementation to maintaining and evolving the program over time. It willhelp you identify goals, line up the right people, plan projects, and choose software packages and consultants. " -- Back cover
موضوع (اسم عام یاعبارت اسمی عام)
موضوع مستند نشده
Customer relations-- Management
نام شخص به منزله سر شناسه - (مسئولیت معنوی درجه اول )