عنوان
پدید آورنده
موضوع
رده
کتابخانه
محل استقرار
شماره کتابشناسی ملی
کد کشور
IR
شماره
91T
زبان اثر
زبان متن نوشتاري يا گفتاري و مانند آن
انگلیسی
کشور محل نشر یا تولید
کشور محل نشر
IR
عنوان و نام پديدآور
عنوان اصلي
Globalization of services and the making of a new global labor force in India's Silicon Valley
نام عام مواد
[Thesis]
نام ساير پديدآوران
;supervisor Robinson, William I.
وضعیت نشر و پخش و غیره
نام ناشر، پخش کننده و غيره
University of California, Santa Barbara: United States -- California
تاریخ نشرو بخش و غیره
: 2008
مشخصات ظاهری
نام خاص و کميت اثر
350 pages
یادداشتهای مربوط به پایان نامه ها
جزئيات پايان نامه و نوع درجه آن
Ph.D.
کسي که مدرک را اعطا کرده
, University of California, Santa Barbara: United States -- California
یادداشتهای مربوط به خلاصه یا چکیده
متن يادداشت
This dissertation explores the globalization of services and the formation of a new global labor force in India's Silicon Valley in Bangalore. This study theorizes the deepening of globalization into services and the associated socio-economic changes that result from this second wave of globalization by examining the following questions: (1) How does the globalization of services impact the socio-economic and cultural life of workers doing offshore business services? (2) What differences are there between the globalization of manufacturing and the globalization of services in their incorporation of workers into the global economy, and how do they produce different social formations and consequences for workers? The main thesis is that we are now in a second wave of globalization. The first wave involved fragmentation of manufacturing. There is a similar process unfolding in services and the rise of offshoring to India is the leading edge of this process. Based on nine months of field research in Bangalore--ethnography, company visits and archives--I argue that the globalization of services differs crucially from the globalization of manufacturing because it incorporates middle class workers into global production. Since services have higher cultural content than manufacturing, the workers doing global service work--such as call center workers in India--show striking cultural transformation. Indian call center workers are culturally trained to serve markets in the global north. The rise of globalization of services is located in the restructuring of corporations in the US in the 1980s, a decade marked by two recessions. These recessions increased pressure on companies to reorganize along core and non-core work, a process helped by the introduction of Information Technology; initially non-core was increasingly taken over by outside vendors and was progressively moved to the premises of the vendors. This process of outsourcing unfolded initially in the US and then progressively ended up overseas as offshoring, where it is creating new forms of socio-cultural inequalities. These new inequalities are present in the spatial and temporal transformation underway in the city of Bangalore, and are represented in the rise of a new middle class.
موضوع (اسم عام یاعبارت اسمی عام)
موضوع مستند نشده
Cultural anthropology
موضوع مستند نشده
Labor relations
اصطلاحهای موضوعی کنترل نشده
اصطلاح موضوعی
Globalization
اصطلاح موضوعی
Political economy
اصطلاح موضوعی
Outsourcing
اصطلاح موضوعی
Culture
اصطلاح موضوعی
India
اصطلاح موضوعی
Bangalore
نام شخص به منزله سر شناسه - (مسئولیت معنوی درجه اول )
مستند نام اشخاص تاييد نشده
Sandhu, Amandeep Singh
مبدا اصلی
کشور
ایران
سازمان
National Center for Globalization Studies
وضعیت فهرست نویسی
وضعیت فهرست نویسی
old catalog
اطلاعات رکورد کتابشناسی
نوع ماده
TL
پیشوند ISBD اعمال شده است
1
اطلاعات دسترسی رکورد
سطح دسترسي
a
تكميل شده
Y
