:develop the charm and charisma that attract customers and maximize sales
First Statement of Responsibility
/ Robert W. Bly
.PUBLICATION, DISTRIBUTION, ETC
Place of Publication, Distribution, etc.
New York
Name of Publisher, Distributor, etc.
: American Management Association,
Date of Publication, Distribution, etc.
, c2006.
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
xiii, 240 p. 23 cm.
NOTES PERTAINING TO PUBLICATION, DISTRIBUTION, ETC.
Text of Note
e
INTERNAL BIBLIOGRAPHIES/INDEXES NOTE
Text of Note
ng
Text of Note
Includes bibliographical references and index.
CONTENTS NOTE
Text of Note
How to attract qualified sales leads like a magnet -- Words and phrases that get people to want to do business with you -- How to become magnetically attractive to prospects by asking them questions and really listening to the answers -- Secrets of successful cold calling -- How to develop a magnetic telephone voice and manner -- The principle of right timing -- Magnetic prospecting -- Magnetic follow-up -- Magnetic sales presentations -- How to handle "your price is too high" and other common objections -- Magnetic closings -- Magnetic customer service -- How to attract referrals like a magnet.