do what you never thought possible with social media metrics /
First Statement of Responsibility
John Lovett
.PUBLICATION, DISTRIBUTION, ETC
Place of Publication, Distribution, etc.
Indianapolis :
Name of Publisher, Distributor, etc.
Wiley Publishing,
Date of Publication, Distribution, etc.
c2011
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
xx, 364 p. :
Other Physical Details
ill. ;
Dimensions
24 cm
GENERAL NOTES
Text of Note
Includes index
CONTENTS NOTE
Text of Note
Addressing the Social Data Dilemma -- Going Pro with Social Media -- Riding the Social Data Wave: Churning Data into Information -- Activating Your Socially Connected Business -- Managing Social Media with Analytics -- Embracing Social Analytics -- Using the Social Analytics Framework -- Deploying a Process of Continuous Optimization -- Finding the Big Social Media Payoff -- Tracking the Elusive ROI in Social Media -- Taking the Corporate Plunge -- Planning for a Socially Networked Future