Understanding the opportunities -- Moving to supplying total solutions -- Retooling marketing and the sales force -- Managing buyer/supplier relationships -- Pricing solutions and managing risks -- "Transitioning" human resources -- Structuring "next generation" it solutions -- Achieving quality in outsourcing -- Getting a good slice of a bigger pie.
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Outsourcing became fashionable in the late 1980s, came of age in the 1990s, and is now a normal part of corporate life. Written by well-known and respected business authors and incorporating new research from Copenhagen Business School, this book covers the newest elements of outsourcing today and discusses how strategic alliances should be established between the buyer and supplier.