The EQ interview : finding employees with high emotional intelligence
New York : SHRM
AMACOM/American Management Association ; ]Alexandria, Va.[
2008
vi, 184 p. : ill. ; 23 cm
Includes bibliographical references and index
Adele B. Lynn
The five areas of emotional intelligence and the EQ job competencies -- Self-awareness -- Self-control or self-management -- Empathy -- Social expertness -- Personal influence : influencing self -- Mastery of purpose and vision -- The EQ fraud and other warning signs