@BOOK{ Book!D - 99678412,
AUTHOR = "/ Anita Cassidy",
TITLE = "Information Systems process improvement",
LIBRARY= "کتابخانه پرديس 2 دانشکده‌های فنی دانشگاه تهران",
SUBJECT = "",
URL = "/book/99678412/Information-Systems-process-improvement/"}