@BOOK{ Book!D - 100892315,
AUTHOR = "/Sean Masaki Flynn",
TITLE = "Customer Relationship Management - Concept, Strategy, and Tools, 3rd Edition (Springer Texts in Business and Economics)",
LIBRARY= "کتابخانه دانشکده اقتصاد (دانشگاه تهران)",
SUBJECT = "",
URL = "/book/100892315/Customer-Relationship-Management-Concept-Strate/"}