Small Business Social Media Marketing Strategies in the Retail Industry
نام عام مواد
[Thesis]
نام نخستين پديدآور
Mew, Mari E.
نام ساير پديدآوران
Muhammad, Beverly C.
وضعیت نشر و پخش و غیره
نام ناشر، پخش کننده و غيره
Walden University
تاریخ نشرو بخش و غیره
2020
مشخصات ظاهری
نام خاص و کميت اثر
158
یادداشتهای مربوط به پایان نامه ها
جزئيات پايان نامه و نوع درجه آن
D.B.A.
کسي که مدرک را اعطا کرده
Walden University
امتياز متن
2020
یادداشتهای مربوط به خلاصه یا چکیده
متن يادداشت
Many small business owners lack social media marketing (SMM) strategies to generate sales growth. Small business owners are concerned with increasing sales growth to ensure sustainability. Grounded in Rogers' diffusion of innovation theory, the purpose of this qualitative multiple case study was to explore SMM strategies some small business owners in the women's retail apparel industry use to generate growth in sales. The participants comprised 3 small business owners in the women's retail apparel industry in South Carolina with successful experience using SMM strategies to generate sales growth. Data were collected from semistructured interviews, archival organizational documentation, and physical artifacts. Yin's 5-step analysis process guided the data analysis. The following 3 themes emerged: social media platforms, the SMM impact, and customer relationship management. A key recommendation is for small business owners to use Facebook, Twitter, and Instagram social media platforms to reach customers and receive immediate feedback. The implications for positive social change include the potential for business owners to increase their ability to implement SMM campaigns to generate sales growth. Higher sales may lead to more profit, which could be used to make donations to community-based social programs.
موضوع (اسم عام یاعبارت اسمی عام)
موضوع مستند نشده
Marketing
موضوع مستند نشده
Mass communications
نام شخص به منزله سر شناسه - (مسئولیت معنوی درجه اول )