What would happen in Hong Kong after the 1997 transfer of its political sovereignty from the United Kingdom to the People's Republic of China? For organizational leaders in Hong Kong, this was more than an academic issue. As the handover approached, they faced an impending discontinuity in their environment. Although the Chinese are renowned for their business success amidst environmental uncertainty, little is known about information management in Chinese organisations. Given that the ethnic Chinese constituted a vast majority of both the general population and organisational leaders in pre-handover Hong Kong, it was an attractive context for strategic intelligence research. The study considered how Hong Kong Chinese chief executive officers (CEOs) perceived the pre-handover business environment, and how they acquired and used information about that environment. A multiple method design was employed to extend an existing body of management literature on environmental scanning. Eight case studies across four industries complemented a survey of 53 CEOs in the printing and securities industries. The questionnaire was designed to determine 1) the levels of perceived uncertainty in six distinct sectors of the business environment, and 2) the environmental scanning conducted in response to the perceived uncertainty. Quantitative analysis revealed many similarities but also several significant differences from both previous studies in the West and between the two industries in Hong Kong. The case studies examined how CEOs acquired and used information about the external environment as they attended to specific strategic issues. The cases provided empirical grounding for an explanatory theory of information management and indicated that the handover was not a uniform or even universal source of environmental uncertainty. Specific cultural, institutional, and competitive factors were found to influence the environmental perceptions, scanning behaviours and information management activities of Hong Kong Chinese chief executives.
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HD Industries. Land use. Labor
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