The role of IT in KM: where are we now and where are we heading? -- Integrating knowledge management technologies in organizational business processes: getting real time enterprises to deliver real business performance -- Balancing business process with business practice for organizational advantage -- The inseparability of modern knowledge management and computer-based technology -- Understanding computer-mediated interorganizational collaboration: a model and framework.
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متن يادداشت
In the last five to six years, we have seen plenty of knowledge management (KM) projects comeand go. Many of these projects were successful and organizations are still leveraging benefitsfrom their KM systems. However, it is also fair to say that a considerable proportion of KMprojects/initiatives have failed.