عنوان

Practices and tools for servitization :

شابک

3319765175

شابک

9783319765174

شابک اشتباه

3319765167

شابک اشتباه

9783319765167

عنوان اصلي

Practices and tools for servitization :

نام عام مواد

[Book]

ساير اطلاعات عنواني

managing service transition /

نام نخستين پديدآور

Marko Kohtamäki, Tim Baines, Rodrigo Rabetino, Ali Z. Bigdeli, editors.

محل نشرو پخش و غیره

Cham, Switzerland :

نام ناشر، پخش کننده و غيره

Palgrave Macmillan,

تاریخ نشرو بخش و غیره

[2018]

نام خاص و کميت اثر

1 online resource

متن يادداشت

Includes bibliographical references and index.

متن يادداشت

Intro; Contents; Notes on Contributors; List of Figures; List of Tables; 1: Practices in Servitization; 1.1 Introduction; 1.2 Servitization as a Concept; 1.3 Product-Service Systems; 1.4 Servitization and Performance; 1.5 Failures in Servitization; 1.6 Servitization as a Changing Landscape; 1.7 Theoretical Approaches Related to Servitization; 1.8 Servitization-as-Practice; 1.9 Introduction to the Chapters; References; Part I: Diagnosing Servitization; 2: Are You Ready for Servitization? A Tool to Measure Servitization Capacity; 2.1 Introduction; 2.2 Theory

متن يادداشت

2.2.1 Service Development2.2.2 Service Deployment; 2.2.3 Service Orientation; 2.3 A Tool to Measure Servitization Capacity; 2.3.1 The Tool; 2.3.2 Case Examples; 2.4 Managerial Conclusions; References; 3: Measuring Servitization; 3.1 Introduction; 3.2 Theory; 3.2.1 Measures of Current Service Offering; 3.2.2 Measures of Strategic Intent for Future Service Offering; 3.2.3 Measures of Company Service Orientation; 3.2.4 Measures of Service Revenue; 3.3 Framework; 3.4 Managerial Conclusions; References; Part II: Servitization Strategies and Business Models

متن يادداشت

4: Business Models in Servitization4.1 Introduction; 4.2 Theory; 4.3 Framework; 4.3.1 Product Business Model; 4.3.2 Service-Agreement Business Model; 4.3.3 Process-Oriented Business Model; 4.3.4 Performance-Oriented Business Model; 4.4 Managerial Conclusions; References; 5: Value Constellations in Servitization; 5.1 Introduction; 5.2 Meta-Modeling Servitization; 5.2.1 Servitization and Evolving Value Constellations; 5.2.2 A Framework of Generic Value Constellations; 5.2.3 The Pattern of Servitization; 5.3 The Value Constellations; 5.3.1 Products with Limited Support

متن يادداشت

5.3.2 Installed and Supported Products5.3.3 Complementary Services; 5.3.4 Product-Oriented Solutions; 5.3.5 Systems Leasing; 5.3.6 Operating Services; 5.3.7 Managed Service Solutions; 5.3.8 Total Solutions; 5.4 Managerial Conclusions; References; 6: Business Model Innovation: A Process Model and Toolset for Servitizing Industrial Firms; 6.1 Introduction; 6.2 Theory; 6.3 The Business Model Innovation Process; 6.3.1 BM Idea Generation; 6.3.2 Future State Definition; 6.3.3 Gap Analysis; 6.3.4 Actions Definition; 6.4 BMI Process and Toolkit Application: ULMA Forklift Trucks

متن يادداشت

6.5 Managerial ConclusionsReferences; 7: Servitization through Product Modularization in Consumer Goods Manufacturing Companies; 7.1 Introduction; 7.2 Theory: Servitization and Modularization; 7.3 Framework; 7.3.1 Definition of the Value Proposition; 7.3.2 Delineation of Changes to the Current Company Organization; 7.3.3 Design of Mechanisms for Value Capture; 7.3.4 Case Study; 7.4 Managerial Conclusions; References; 8: Value-Scope-Price: Design and Pricing of Advanced Service Offerings Based on Customer Value; 8.1 Why It is Difficult to Price and Scope in Product-Service Systems

بدون عنوان

0

بدون عنوان

8

بدون عنوان

8

بدون عنوان

8

بدون عنوان

8

متن يادداشت

This edited book intends to provide knowledge on tools and practices of servitization to facilitate the formulation and implementation of servitization-based strategies, service infusion and manufacturing service transition globally. Including 22 practically relevant contributions, this book aims to help scholars and practitioners seeking to facilitate servitization in companies through original perspectives and advanced thinking in related issues such as business models, strategic change, practices, processes, routines, value creation and appropriation. Employing practice theory as a useful frame, the contributions span theoretical approaches such as product-service systems, service science, services-dominant logic and cocreation, resource-based views, industrial organization and institutional theory. The book presents tools and frameworks to enable and support servitization and engender understanding of servitization-as-practice.

منبع سفارش / آدرس اشتراک

Springer Nature

شماره انبار

com.springer.onix.9783319765174

عنوان

Practices and Tools for Servitization : Managing Service Transition.

شماره استاندارد بين المللي کتاب و موسيقي

9783319765167

موضوع مستند نشده

Customer services.

موضوع مستند نشده

Industrial management.

موضوع مستند نشده

Manufacturing industries.

موضوع مستند نشده

Production management.

موضوع مستند نشده

BUSINESS & ECONOMICS-- Industrial Management.

موضوع مستند نشده

BUSINESS & ECONOMICS-- Management Science.

موضوع مستند نشده

BUSINESS & ECONOMICS-- Management.

موضوع مستند نشده

BUSINESS & ECONOMICS-- Organizational Behavior.

موضوع مستند نشده

Customer services.

موضوع مستند نشده

Industrial management.

موضوع مستند نشده

Management of specific areas.

موضوع مستند نشده

Manufacturing industries.

موضوع مستند نشده

Production management.

موضوع مستند نشده

Research & development management.

موضوع مستند نشده

BUS-- 041000

موضوع مستند نشده

BUS-- 042000

موضوع مستند نشده

BUS-- 082000

موضوع مستند نشده

BUS-- 085000

شماره

ويراست

شماره رده

شماره رده

نشانه اثر

مستند نام اشخاص تاييد نشده

Baines, Tim

مستند نام اشخاص تاييد نشده

Bigdeli, Ali Z.

مستند نام اشخاص تاييد نشده

Kohtamäki, Marko

مستند نام اشخاص تاييد نشده

Rabetino, Rodrigo

تاريخ عمليات

20200823111104.0

قواعد فهرست نويسي ( بخش توصيفي )

pn

نام الکترونيکي

نوع ماده

[Book]

تكميل شده

Y