عنوان

Planning and designing effective metrics /

شابک

1484208269

شابک

1484208277 (print)

شابک

9781484208267

شابک

9781484208274 (print)

شابک اشتباه

9781484208274

شماره

dltt

عنوان اصلي

Planning and designing effective metrics /

نام عام مواد

[Book]

نام نخستين پديدآور

Martin Klubeck

نام خاص و کميت اثر

1 online resource (viii, 128 pages) :

ساير جزييات

illustrations

متن يادداشت

Includes index

متن يادداشت

Metrics are a hot topic. Executive leadership, boards of directors, management, and customers are all asking for data-based decisions. As a result, many managers, professionals, and change agents are asked to develop metrics, but have no clear idea of how to produce meaningful ones. Wouldn?t it be great to have a fast, simple explanation of how to plan for and then design measurements to improve your organization? Planning and Designing Effective Metrics?an abridged version of author and metrics expert Martin Klubeck's Metrics: How to Improve Key Business Results?provides that explanation and the tools you'll need to make your organization more effective. Not only does this brief book explain the "why" of metrics, but it walks you through a step-by-step process to create a clear picture of organizational health and how well you satisfy customer needs. This book: Provides a guide for planning and designing useful metrics based on your unique organizational needs Offers the theory behind metrics to help you get exponentially better practical results Shows how to select and use the proper tools for creating, implementing, and using metrics Provides examples of how to identify, collect, analyze, and report metrics that will be immediately useful for improving all aspects of the enterprise Planning and Designing Effective Metrics will help you to measure the right things, the right way?the first time. No wasted effort, no chasing data. You will learn how to create valuable measures of organizational success, like repeat customers, customer loyalty, and word-of-mouth advertising. That will help you not only to improve organizational results?you'll also multiply your career opportunities

شماره استاندارد بين المللي کتاب و موسيقي

9781484208274

موضوع مستند نشده

Organizational change.

موضوع مستند نشده

Organizational effectiveness-- Evaluation.

موضوع مستند نشده

Business/Management Science, general.

موضوع مستند نشده

Economics/Management Science.

موضوع مستند نشده

BUS-- 041000

موضوع مستند نشده

BUS-- 042000

موضوع مستند نشده

BUS-- 082000

موضوع مستند نشده

BUS-- 085000

موضوع مستند نشده

KJ

شماره

شماره

ويراست

شماره رده

مستند نام اشخاص تاييد نشده

Klubeck, Martin

مستند نام تنالگان تاييد نشده

Ohio Library and Information Network.

تاريخ عمليات

20150319072408.1

قواعد فهرست نويسي ( بخش توصيفي )

pn

نام الکترونيکي

نوع ماده

[Book]

تكميل شده

Y