عنوان

Engineering and management of IT-based service systems :an intelligent decision-making support systems approach

شماره استاندارد

2146

عنوان اصلي

Engineering and management of IT-based service systems :an intelligent decision-making support systems approach

نام خاص و کميت اثر

1 online resource )xii, 232 pages( : illustrations

عنوان فروست

Intelligent Systems Reference Library,8681-4934 ;volume 55

متن يادداشت

Includes bibliographical references

متن يادداشت

Knowledge Management in ITSM: Applying the DIKW Model -- IT Governance Practice in a Malaysian Public Institute of Higher Learning and Intelligent Decision Making Support System Solution -- DSS based IT Service Support Process Reengineering using ITIL: A Case Study -- Managing Cloud Services with IT Service Management practices -- Towards semantic support for business process integration Roberto -- Integrating ERP with Negotiation tools in Supply Chain -- Adaptive Applications: Definition and Usability in IT-based Service Systems Management -- Attitude-based Consensus Model for Heterogeneous Multi-criteria Large-Scale Group Decision Making: Application to IT-based Services Management -- Improving Decision-Making for Clinical Research and Health Administration -- Improving IT Service Management with Decision-Making Support Systems

عنصر شناسه ای

Management ، Information technology

عنصر شناسه ای

، Artificial intelligence

عنصر شناسه ای

، Decision support systems

عنصر شناسه ای

، Engineering

عنصر شناسه ای

، Computational Intelligence

عنصر شناسه ای

، Artificial Intelligence )incl. Robotics(

شماره

شماره رده

کد نقش

TI

عنصر شناسه اي

Manuel Mora, Jorge Marx Go۱ج‌mez, Leonardo Garrido, Francisco Cervantes Pe۱ج‌rez, editors

عنصر شناسه اي

AU leunaM ,aroM editor of compilation 1961-,

عنصر شناسه اي

SE

عنصر شناسه اي

SE Intelligent systems reference library ;

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