1. Aftermarketing: how to keep customers for life through relationship marketing
Author: Vavra, Terry G.
Library: Central Library of Sharif University of Technology (Tehran)
Subject: ، Customer relations,، Customer services,، Consumer satisfaction,، Relationship marketing,، Advertisers-- Attitudes
Classification :
HF
5415
.
5
.
V38
1995
2. Amaze your customers!
Author: Daniel Zanetti.
Library: Center and Library of Islamic Studies in European Languages (Qom)
Subject: Competition.,Consumer satisfaction.,Customer services.
Classification :
HF5415
.
335
.
Z36
2006eb
3. Amaze your customers!
Author: Daniel Zanetti.
Library: Center and Library of Islamic Studies in European Languages (Qom)
Subject: Competition.,Consumer satisfaction.,Customer services.
Classification :
HF5415
.
335
.
Z36
2006eb
4. Amaze your customers!: creative tips on winning & keeping your customers
Author: Zanetti, Daniel.
Library: Central Library and Information Center of Ferdowsi University of Mashhad (Khorasan Razavi)
Subject: ، Consumer satisfaction,، Customer services,، Competition
Classification :
HF
5415
.
335
.
Z36
2006
5. Beyond customer satisfaction to customer loyalty:The key to greater profitability
Author: Keki R.Bhote
Library: Library of Faculty of Management of Tehran University (Tehran)
Subject: Consumer satisfaction.
6. Beyond the ultimate question :
Author: Bob E. Hayes
Library: Center and Library of Islamic Studies in European Languages (Qom)
Subject: Consumer satisfaction,Customer loyalty,Customer services
Classification :
HF5415
.
525
.
H39
2009
7. Brains on Fire :
Author:
Library: Center and Library of Islamic Studies in European Languages (Qom)
Subject: Business referrals.,Consumer satisfaction.,Word-of-mouth advertising.,Advertising.,Communication.,Consumer Behavior.,Marketing.,BUSINESS & ECONOMICS-- Advertising & Promotion.,Business referrals.,Consumer satisfaction.,Word-of-mouth advertising.
Classification :
HF5827
.
95
.
B73
2010
8. Building brand experiences :
Author: Darren Coleman.
Library: Center and Library of Islamic Studies in European Languages (Qom)
Subject: Branding (Marketing),Consumer satisfaction.,Consumers' preferences.,Branding (Marketing),BUSINESS & ECONOMICS-- Marketing-- General.,Consumer satisfaction.,Consumers' preferences.
Classification :
HF5415
.
1255
.
C646
2018
9. Building great customer experiences /
Author: Colin Shaw and John Ivens
Library: Center and Library of Islamic Studies in European Languages (Qom)
Subject: Consumer satisfaction.,Customer relations.,Customer services.,Experience.
Classification :
HF5415
.
5
.
S53
2005
10. Business process mapping :
Author: J. Mike Jacka, Paulette J. Keller
Library: Center and Library of Islamic Studies in European Languages (Qom)
Subject: Consumer satisfaction,Customer relations,Reengineering (Management)
Classification :
HF5415
.
335
.
J33
2009
11. Business process mapping
Author: / J. Mike Jacka, Paulette J. Keller
Library: Ilam University Central Library (Ilam)
Subject: Consumer satisfaction,Customer relations,Reengineering (Management)
Classification :
HF5415
.
335
.
J33
2009
12. Business process mapping :improving customer satisfaction
Author: Jacka, J. Mike
Library: (Semnan)
Subject: ، Consumer satisfaction,، Customer relations,، Reengineering )Management(
Classification :
HF
5415
.
335
.
J33
2009
13. Capturing customers' hearts: leave your competition to chase their pockets
Author: Clegg, Brian
Library: Central Library and Documents Center of Al-Zahra University (Tehran)
Subject: ، Customer loyalty,، Consumer satisfaction,، Customer relations
Classification :
HF
5415
.
525
.
C57
2000
14. Construction stakeholder management
Author:
Library: Central Library and Documents Center of Mazandaran University (Mazandaran)
Subject: Strategic planning. ; Organization. ; Customer relations. ; Consumer satisfaction. ;
15. Construction stakeholder management
Author: / edited by Ezekiel Chinyio, Paul Olomolaiye
Library: Central Library and Document Center of Shahid Chamran University (Khuzestan)
Subject: Strategic planning.,Organization.,Customer relations.,Consumer satisfaction.
Classification :
HD
,
30
.
28
,.
C6616
,
2010
16. Construction stakeholder management
Author: edited by Ezekiel Chinyio, Paul Olomolaiye.
Library: Center and Library of Islamic Studies in European Languages (Qom)
Subject: Consumer satisfaction.,Customer relations.,Organization.,Strategic planning.
17. Consumer boycotts :
Author: Monroe Friedman.
Library: Center and Library of Islamic Studies in European Languages (Qom)
Subject: Boycotts.,Consumer behavior.,Consumer complaints.,Consumer satisfaction.,Boycottage.,Consommateurs-- Comportement.,Consommateurs-- Plaintes.,Consommateurs-- Satisfaction.,Boicoteos.,Boycottage.,Boycotts.,BUSINESS & ECONOMICS-- Commercial Policy.,BUSINESS & ECONOMICS-- Consumer Behavior.,Comportamiento del consumidor.,Consommateurs-- Attitudes.,Consommateurs-- Satisfaction.,Consumer behavior.,Consumer complaints.,Consumer satisfaction.,Hushåll.,Konsumentforskning.,Konsumentfrågor.,Konsumentinflytande.,Verbraucherboykott,USA.,USA., 7, 7
Classification :
HF5415
.
32
.
F75
1999eb
18. Consumer-directed healthcare and its implications for providers /
Author: Robert S. Bonney.
Library: Center and Library of Islamic Studies in European Languages (Qom)
Subject: Consumer satisfaction.,Consumer-driven health care.,Health insurance.,Medical economics.,Analytical, Diagnostic and Therapeutic Techniques and Equipment.,Community Health Services.,Community Participation.,Consumer Organizations.,Delivery of Health Care.,Economics.,Financing, Organized.,Health Care Economics and Organizations.,Health Care Facilities, Manpower, and Services.,Health Services.,Insurance, Health.,Insurance.,Organizations.,Patient Care.,Therapeutics.,Consumer satisfaction.,Consumer-driven health care.,Health & Biological Sciences.,Health insurance.,MEDICAL-- Administration.,Medical economics.,MEDICAL-- Practice Management & Reimbursement.,Public Health - General.,Public Health.
Classification :
RA394
.
B66
2005
19. Consumer-driven health care :
Author: Regina E. Herzlinger, editor.
Library: Center and Library of Islamic Studies in European Languages (Qom)
Subject: Consumer protection.,Consumer satisfaction.,Consumer-driven health care.,Health planning-- Citizen participation.,Medical care-- Evaluation.,Medical economics.,Patient satisfaction-- Evaluation.,Community Participation.,Delivery of Health Care-- economics.,Delivery of Health Care-- organization & administration.,Health Care Costs.,Insurance, Health.,Consommateurs-- Protection.,Consommateurs-- Satisfaction.,Économie de la santé,Patients-- Satisfaction.,Santé publique-- Planification.,Soins médicaux-- Évaluation.,Administração de serviços de saúde.,Consumenten.,Consumer protection.,Consumer satisfaction.,Consumer-driven health care.,Gezondheidszorg.,Health planning-- Citizen participation.,MEDICAL-- Administration.,Medical care-- Evaluation.,Medical economics.,MEDICAL-- Practice Management & Reimbursement.,Patient satisfaction-- Evaluation.,Patiënten.,Proteção ao consumidor.,Satisfação dos consumidores de serviços de saúde.,Saúde pública.,Sociaal-economische aspecten.
Classification :
RA394
.
C685
2004eb
20. Consuming public services /
Author: edited by Nicholas Deakin and Anthony Wright.
Library: Center and Library of Islamic Studies in European Languages (Qom)
Subject: Administrative agencies-- Great Britain-- Evaluation.,Consumer satisfaction-- Great Britain.,Decentralization in government-- Great Britain.,Political participation-- Great Britain.,Consommateurs-- Satisfaction-- Grande-Bretagne.,Décentralisation administrative-- Grande-Bretagne.,Participation politique-- Grande-Bretagne.,Administrative agencies-- Evaluation.,Consumer satisfaction.,Decentralization in government.,Klantgerichtheid.,Overheidsdiensten.,Political participation.,Grande-Bretagne, Administration, Évaluation.,Great Britain., 6, 7
Classification :
JN329
.
D43
C66
1989
