1. ITIL Foundation Complete Certification Kit
Author: / Ivanka Menken
Library: Central Library, Center of Documentation and Supply of Scientific Resources (East Azarbaijan)
Subject: COMPUTER SCIENCE, INFORMATION TECHNOLOGY
Classification :
E-BOOK
2. ITIL practitioner agree and define (IPAD) all-in-one SLA exam guide and certification work book :
Author: Ivanka Menken.
Library: Center and Library of Islamic Studies in European Languages (Qom)
Subject:
3. Knowledge management best practice workbook :
Author: [Ivanka Menken].
Library: Center and Library of Islamic Studies in European Languages (Qom)
Subject:
4. Organizational behavior and leadership management essentials /
Author: Ivanka Menken, Gerard Blokdijk.
Library: Center and Library of Islamic Studies in European Languages (Qom)
Subject: Leadership.,Management.,Organizational behavior.,Psychology, Industrial.,Leadership.,Management.,Organizational behavior.,Psychology, Industrial.
Classification :
HF5548
.
8
.
M46
2009eb
5. Outsourcing best practices :
Author: [Ivanka Menken] and [Gerard Blokdijk].
Library: Center and Library of Islamic Studies in European Languages (Qom)
Subject: Contracting out, Handbooks, manuals, etc.,Contracting out.
Classification :
HD2365
.
M46
2008
6. Release and deployment of production-ready software :
Author: [Ivanka Menken, Gerard Blokdijk].
Library: Center and Library of Islamic Studies in European Languages (Qom)
Subject: Database management,Software configuration management
Classification :
QA76
.
76
.
C69
I936
2008
7. The Business Process Management Guide_ Practical Methodology and Guidelines to Successful BPM
Author: Menken, Ivanka
Library: Library of Razi Metallurgical Research Center (Tehran)
Subject: ، Production management,، Personnel management,، Organization theory
Classification :
HD
31
.
M36
2009
8. The ITIL® V3 service management awareness pocket guide :
Author: Michael Wedemeyer and Ivanka Menken.
Library: Center and Library of Islamic Studies in European Languages (Qom)
Subject: BUSINESS & ECONOMICS -- Information Management.,Information technology -- Management.,Information technology -- Quality control -- Standards.
Classification :
HD30
.
2
M534
2008
9. The ITIL experiences :
Author: [ed.: Ivanka Menken]
Library: Center and Library of Islamic Studies in European Languages (Qom)
Subject:
Classification :
HD58
.
6
E358
2009
10. The business process management guide :
Author: Ivanka Menken.
Library: Center and Library of Islamic Studies in European Languages (Qom)
Subject: Reengineering (Management),Total quality management.,Workflow -- Management.
11. The business process management guide : practical methodology and guidelines to successful BPM
Author: Menken, Ivanka
Library: Library of Razi Metallurgical Research Center (Tehran)
Subject: ، Reengineering )Management(,Management ، Workflow,، Total quality management,، Six sigma )Quality control standard(
Classification :
HF
5548
.
32
.
B67
2009
12. Virtualization, the complete cornerstone guide to virtualization best practices :
Author: [Ivanka Menken].
Library: Center and Library of Islamic Studies in European Languages (Qom)
Subject: Virtual computer systems.,COMPUTERS-- Software Development & Engineering-- Systems Analysis & Design.,Virtual computer systems.
Classification :
QA76
.
9
.
V5
M46
2008eb
