عنوان
پدید آورنده
موضوع
رده
HF 5415.5 .G345 2005
HF
5415
.
5
.
G345
2005
کتابخانه
محل استقرار
INTERNATIONAL STANDARD BOOK NUMBER
(Number (ISBN
0787979198
NATIONAL BIBLIOGRAPHY NUMBER
Country Code
IR
Number
43938
LANGUAGE OF THE ITEM
.Language of Text, Soundtrack etc
انگلیسی
COUNTRY OF PUBLICATION OR PRODUCTlON
Country of publication
IR
TITLE AND STATEMENT OF RESPONSIBILITY
Title Proper
Designing the customer-centric organization
General Material Designation
[Book]
Other Title Information
: a guide to strategy, structure, and process
First Statement of Responsibility
/ Jay R. Galbraith
EDITION STATEMENT
Edition Statement
1st ed
.PUBLICATION, DISTRIBUTION, ETC
Place of Publication, Distribution, etc.
San Francisco
Name of Publisher, Distributor, etc.
: Jossey-Bass A Wiley Imprint
Date of Publication, Distribution, etc.
, c2005
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
xvi, 184 p.
Dimensions
; 24 cm
SERIES
Series Title
The Jossey-Bass business & management series
GENERAL NOTES
Text of Note
English
INTERNAL BIBLIOGRAPHIES/INDEXES NOTE
Text of Note
Includes bibliographical references and index.
CONTENTS NOTE
Text of Note
Surviving the customer revolution -- Customer-centricity : how much is enough? -- Light-level application -- Medium-level application -- Complete-level application -- Alternate high-level solutions companies -- Designing a customer-centric organization -- Leading through management processes.
TOPICAL NAME USED AS SUBJECT
Customer relations -- Management
LIBRARY OF CONGRESS CLASSIFICATION
Class number
HF
5415
.
5
Book number
.
G345
2005
PERSONAL NAME - PRIMARY RESPONSIBILITY
Galbraith, Jay R, author
ORIGINATING SOURCE
Country
Iran
Agency
University of Tehran. Library of Technical Camp 2
Old cataloging
p
BL
1
Y
