:the complete guide to providing anytime, anywhere answers
First Statement of Responsibility
/ Buff Hirko, Mary Bucher Ross
.PUBLICATION, DISTRIBUTION, ETC
Place of Publication, Distribution, etc.
Chicago
Name of Publisher, Distributor, etc.
: American Library Association
Date of Publication, Distribution, etc.
,2004.
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
v, 160 p.
Other Physical Details
: ill.
GENERAL NOTES
Text of Note
زبان: انگلیسی
NOTES PERTAINING TO PUBLICATION, DISTRIBUTION, ETC.
Text of Note
Print
INTERNAL BIBLIOGRAPHIES/INDEXES NOTE
Text of Note
Includes bibliographical references (p. 153-155) and index.
EXTERNAL INDEXES/ABSTRACTS/REFERENCES NOTE
Name of source
ng
CONTENTS NOTE
Text of Note
Beyond shazam! : training for virtual reference -- Introduction, Washington's Statewide Virtual Reference Project -- Core competencies : knowledge, skills, and aptitudes needed for virtual reference -- Learning through using : the constructivist approach -- Multiple ways of learning : face-to-face and online, individual and collaborative -- Getting started : curriculum development -- Learning activities : taking the user perspective -- Model reference : online behaviors -- Evaluation, modification, and follow-up.
TOPICAL NAME USED AS SUBJECT
Electronic reference services (Libraries)- Study and teaching - Washington (State)- Case studies
Electronic reference services (Libraries)- Study and teaching