عنوان
پدید آورنده
موضوع
رده
HF,5415.5,.S545,2001
HF
,
5415
.
5
,.
S545
,
2001
کتابخانه
محل استقرار
INTERNATIONAL STANDARD BOOK NUMBER
Qualification
(alk. paper)
(Number (ISBN
1574442902
NATIONAL BIBLIOGRAPHY NUMBER
Country Code
IR
Number
ebook23161
LANGUAGE OF THE ITEM
.Language of Text, Soundtrack etc
انگلیسی
COUNTRY OF PUBLICATION OR PRODUCTlON
Country of publication
IR
TITLE AND STATEMENT OF RESPONSIBILITY
Title Proper
Acquiring, processing, and deploying voice of the customer
General Material Designation
[Electronic Resource]
First Statement of Responsibility
/ M. Larry Shillito
.PUBLICATION, DISTRIBUTION, ETC
Place of Publication, Distribution, etc.
Boca Raton, Fla.
Name of Publisher, Distributor, etc.
: St. Lucie Press ,
Date of Publication, Distribution, etc.
, c2001.
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
xvi, 279 p.
Other Physical Details
: ill. ; 24 cm.
NOTES PERTAINING TO PUBLICATION, DISTRIBUTION, ETC.
Text of Note
e
INTERNAL BIBLIOGRAPHIES/INDEXES NOTE
Text of Note
Includes bibliographical references (p. 269) and index.
TOPICAL NAME USED AS SUBJECT
Customer services--Management
DEWEY DECIMAL CLASSIFICATION
Number
658
.
8
,
12
LIBRARY OF CONGRESS CLASSIFICATION
Class number
HF
,
5415
.
5
,.
S545
,
2001
PERSONAL NAME - PRIMARY RESPONSIBILITY
Shillito, M. Larry, 1939
ORIGINATING SOURCE
Country
ایران
LOCATION AND CALL NUMBER
Call Number
658.8,12
ELECTRONIC LOCATION AND ACCESS
Date and Hour of Consultation and Access
1574442902.pdf
Electronic Format Type
0
old catalog
e
BL
1
a
Y
