عنوان
پدید آورنده
موضوع
رده
HF,5415.5,.G76,2003eb
HF
,
5415
.
5
,.
G76
,
2003eb
کتابخانه
محل استقرار
INTERNATIONAL STANDARD BOOK NUMBER
(Number (ISBN
0793176816
NATIONAL BIBLIOGRAPHY NUMBER
Country Code
IR
Number
ebook17537
LANGUAGE OF THE ITEM
.Language of Text, Soundtrack etc
انگلیسی
COUNTRY OF PUBLICATION OR PRODUCTlON
Country of publication
IR
TITLE AND STATEMENT OF RESPONSIBILITY
Title Proper
Why service stinks ... and exactly what to do about i
General Material Designation
[Electronic Resource]
First Statement of Responsibility
/ T. Scott Gross
.PUBLICATION, DISTRIBUTION, ETC
Place of Publication, Distribution, etc.
Chicago, Ill.
Name of Publisher, Distributor, etc.
: Dearborn Trade,
Date of Publication, Distribution, etc.
, 2003.
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
240 p.
NOTES PERTAINING TO PUBLICATION, DISTRIBUTION, ETC.
Text of Note
e
TOPICAL NAME USED AS SUBJECT
Customer services.
Customer relations.
LIBRARY OF CONGRESS CLASSIFICATION
Class number
HF
,
5415
.
5
,.
G76
,
2003eb
PERSONAL NAME - PRIMARY RESPONSIBILITY
Gross, T. Scott
PERSONAL NAME - SECONDARY RESPONSIBILITY
ebrary, Inc
ORIGINATING SOURCE
Country
ایران
LOCATION AND CALL NUMBER
Call Number
HF,5415.5,.G76,2003eb
ELECTRONIC LOCATION AND ACCESS
Date and Hour of Consultation and Access
0793176816.pdf
Electronic Format Type
0
old catalog
e
BL
1
a
Y
