عنوان
پدید آورنده
موضوع
رده
HF 5415.5 .W45 1995
HF
5415
.
5
.
W45
1995
کتابخانه
محل استقرار
INTERNATIONAL STANDARD BOOK NUMBER
(Number (ISBN
0-273-61472-x
NATIONAL BIBLIOGRAPHY NUMBER
Country Code
IR
Number
191520
LANGUAGE OF THE ITEM
.Language of Text, Soundtrack etc
انگلیسی
COUNTRY OF PUBLICATION OR PRODUCTlON
Country of publication
IR
TITLE AND STATEMENT OF RESPONSIBILITY
Title Proper
Kaizen strategies for customer care
General Material Designation
[Book]
Other Title Information
: how to create a powerful customer-care program-and make it work
First Statement of Responsibility
/ Patricia Wellington
EDITION STATEMENT
Edition Statement
4th ed
.PUBLICATION, DISTRIBUTION, ETC
Place of Publication, Distribution, etc.
New York. London
Name of Publisher, Distributor, etc.
: Prentice Hall
Date of Publication, Distribution, etc.
, 1995
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
xiii, 239 p.
Other Physical Details
: ill.
Dimensions
; 24 cm
GENERAL NOTES
Text of Note
انگليسي
INTERNAL BIBLIOGRAPHIES/INDEXES NOTE
Text of Note
Includes bibliographical references and index
TOPICAL NAME USED AS SUBJECT
Customer relations
Customer services
LIBRARY OF CONGRESS CLASSIFICATION
Class number
HF
5415
.
5
Book number
.
W45
1995
PERSONAL NAME - PRIMARY RESPONSIBILITY
Entry Element
Wellington
Part of Name Other than Entry Element
, Patricia
Relator Code
, author
ORIGINATING SOURCE
Country
Iran
Agency
Central Library Of Tehran University
Old cataloging
BL
1
Y
