An introduction to reference services in academic libraries
.PUBLICATION, DISTRIBUTION, ETC
Place of Publication, Distribution, etc.
New York
Name of Publisher, Distributor, etc.
Haworth Information Press
Date of Publication, Distribution, etc.
c2006
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
xxii, 194 p. : ill. ; 22 cm.
SERIES
Other Title Information
Haworth series in introductory information science textbooks
GENERAL NOTES
Text of Note
Includes bibliographical references and index
NOTES PERTAINING TO TITLE AND STATEMENT OF RESPONSIBILITY
Text of Note
Elizabeth Connor, editor
ORIGINAL VERSION NOTE
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1
CONTENTS NOTE
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Development, implementation, and assessment of a virtual information literacy tutorial on an urban campus / Valeda Frances Dent -- Reference triage at the Medical University of Ohio : just-in-case to just-in-time at the Mulford Library / Marlene A. Porter, Jolene M. Miller -- Marketing library services to young male faculty / Mary Mee -- Relational reference : a challenge to the reference fortress / John E. Holberg -- Virtual reference : answering patrons' questions electronically / Christopher Nelson Cox -- What they don't teach you in library school : experience is the real teacher / Tammy S. Guerrero -- Occasional occurrences at Owl Creek University / Debra Cox Rollins, Rusty Gaspard -- Uninvited change : the Governors State University Library's evolving reference and technology desk / Paul Blobaum -- Common queries / Marilyn Schoot-Castle -- Models for measuring and evaluating reference costs / Matthew R. Marsteller, Susan Ware -- Customer survey / Miron Stenche -- The diverse librarian / Paula M. Smith -- Academic librarian as the Rodney Dangerfield of university faculty : "I get no respect" / Tammy S. Guerrero -- The teaching portfolio : explaining what we do so well / Mark L. McCallon -- The glass of fashion : librarianship for the twenty-first century / Susan Swords Steffen, Michael J. Bell -- Frames of reference : considering the meaning of reference--its origins, present, and future / Linda Loos Scarth -- Serving unusual patrons in the library / James Langan -- The academic librarian / Paula M. Smith
TOPICAL NAME USED AS SUBJECT
Entry Element
، Academic libraries - Reference services
Entry Element
Case studies ، Academic libraries - United States - Reference services