عنوان
پدید آورنده
موضوع
رده
HF 5415.5 .C8362 2001
HF
5415
.
5
.
C8362
2001
کتابخانه
محل استقرار
TITLE AND STATEMENT OF RESPONSIBILITY
Title Proper
Customer relationship management : emerging concepts, tools, and applications
.PUBLICATION, DISTRIBUTION, ETC
Place of Publication, Distribution, etc.
New Delhi
Name of Publisher, Distributor, etc.
Tata McGraw-Hill
Date of Publication, Distribution, etc.
2001
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
xv, 544 p.: illus, tables
GENERAL NOTES
Text of Note
Includes bibliographical references
NOTES PERTAINING TO TITLE AND STATEMENT OF RESPONSIBILITY
Text of Note
editors, Jagdish N. Sheth, Atul Parvatiyar, G. Shainesh
ORIGINAL VERSION NOTE
Text of Note
1
TOPICAL NAME USED AS SUBJECT
Entry Element
Congresses ، Customer relations - Management
Entry Element
Congresses ، Relationship marketing
DEWEY DECIMAL CLASSIFICATION
Number
658
.
8/12
LIBRARY OF CONGRESS CLASSIFICATION
Class number
HF
5415
.
5
.
C8362
2001
PERSONAL NAME - PRIMARY RESPONSIBILITY
Relator Code
TI
AU Sheth, Jagdish N.
AU Parvatiyar, Atul
AU Shainesh, G.
