Essentials of credit, collections, and accounts receivable
General Material Designation
[Electronic Resource]
First Statement of Responsibility
/ Mary S. Schaeffer
.PUBLICATION, DISTRIBUTION, ETC
Place of Publication, Distribution, etc.
New York
Name of Publisher, Distributor, etc.
: John Wiley & Sons. Inc.,
Date of Publication, Distribution, etc.
, c2002.
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
xv, 256 p. 23 cm.
NOTES PERTAINING TO PUBLICATION, DISTRIBUTION, ETC.
Text of Note
e
INTERNAL BIBLIOGRAPHIES/INDEXES NOTE
Text of Note
ng
CONTENTS NOTE
Text of Note
The first step -- The second step -- The third step -- Accounts receivable issues -- Handling deduction issues -- Interacting with sales & marketing -- Customer relations and customer visits -- Letters of credit and other security instruments -- Legal considerations surrounding credit -- Bankruptcy -- Technology in the credit & collections department -- International credit -- Professionalism and the future of credit.