عنوان
پدید آورنده
موضوع
رده
HF5415.5 .W763 2004
HF5415
.
5
.
W763
2004
کتابخانه
محل استقرار
INTERNATIONAL STANDARD BOOK NUMBER
(Number (ISBN
0793176816
NATIONAL BIBLIOGRAPHY NUMBER
Country Code
IR
Number
EB21422
LANGUAGE OF THE ITEM
.Language of Text, Soundtrack etc
انگلیسی
COUNTRY OF PUBLICATION OR PRODUCTlON
Country of publication
IR
TITLE AND STATEMENT OF RESPONSIBILITY
Title Proper
Why service stinks-- and exactly what to do about it!
General Material Designation
[Electronic Resource]
First Statement of Responsibility
/ by T. Scott Gross
.PUBLICATION, DISTRIBUTION, ETC
Place of Publication, Distribution, etc.
Chicago
Name of Publisher, Distributor, etc.
: Dearborn Trade Pub.,
Date of Publication, Distribution, etc.
, c2004.
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
ix, 229 p. ill. 23 cm.
NOTES PERTAINING TO PUBLICATION, DISTRIBUTION, ETC.
Text of Note
e
INTERNAL BIBLIOGRAPHIES/INDEXES NOTE
Text of Note
Includes index.
Text of Note
ng
TOPICAL NAME USED AS SUBJECT
Customer services
DEWEY DECIMAL CLASSIFICATION
Number
658
.
8
.
12
LIBRARY OF CONGRESS CLASSIFICATION
Class number
HF5415
.
5
Book number
.
W763
2004
PERSONAL NAME - PRIMARY RESPONSIBILITY
Gross, T. Scott.
ORIGINATING SOURCE
Country
ایران
ELECTRONIC LOCATION AND ACCESS
Host name
0793176816.chm
Access number
محرمانه
Compression information
محرمانه
Electronic name
0793176816.chm
Bits per second
0
Electronic Format Type
متن
old catalog
e
BL
1
a
Y
