عنوان
پدید آورنده
موضوع
رده
TK 5105 .5 .I685
TK
5105
.
5
.
I685
کتابخانه
محل استقرار
TITLE AND STATEMENT OF RESPONSIBILITY
Title Proper
Introduction to service engineering
.PUBLICATION, DISTRIBUTION, ETC
Place of Publication, Distribution, etc.
Hoboken, N.J.
Name of Publisher, Distributor, etc.
Wiley
Date of Publication, Distribution, etc.
c2010
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
403 p.
GENERAL NOTES
Text of Note
Includes index
NOTES PERTAINING TO TITLE AND STATEMENT OF RESPONSIBILITY
Text of Note
]edited by[ Gavriel Salvendy and Waldemar Karwowski
TOPICAL NAME USED AS SUBJECT
Entry Element
Management ، Computer networks
Entry Element
Information technology ، Service industries
Entry Element
Information technology ، Customer service
Entry Element
، Service-oriented architecture )Computer science(
Entry Element
، Systems engineering
Entry Element
، Management science
LIBRARY OF CONGRESS CLASSIFICATION
Class number
TK
5105
.
5
.
I685
PERSONAL NAME - PRIMARY RESPONSIBILITY
Relator Code
TI
AU Salvendy, Gavriel 1938-
AU Karwowski, Waldemar 1953-
