IT success! : towards a new model for information technology
.PUBLICATION, DISTRIBUTION, ETC
Place of Publication, Distribution, etc.
Hoboken, NJ
Name of Publisher, Distributor, etc.
Wiley
Date of Publication, Distribution, etc.
c2007
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
xix, 162 p. : ill
NOTES PERTAINING TO TITLE AND STATEMENT OF RESPONSIBILITY
Text of Note
Michael Gentle
CONTENTS NOTE
Text of Note
In search of excellence the fundamentals -- IT 101 : the basics for non-specialists -- The flaws of the traditional model -- Managing demand -- Managing supply -- Monitoring costs and benefits -- Financials -- Players, roles and responsibilities -- Getting started -- Case study