:a blueprint for positive change and effectiveness
First Statement of Responsibility
/ Glenn Koller
.PUBLICATION, DISTRIBUTION, ETC
Place of Publication, Distribution, etc.
Ft. Lauderdale, FL
Name of Publisher, Distributor, etc.
: J. Ross Pub.,
Date of Publication, Distribution, etc.
, c2007.
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
xxiii, 272 p. ill. 24 cm.
GENERAL NOTES
Text of Note
Language: انگلیسی
NOTES PERTAINING TO PUBLICATION, DISTRIBUTION, ETC.
Text of Note
Print
INTERNAL BIBLIOGRAPHIES/INDEXES NOTE
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ng
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Includes bibliographical references and index.
CONTENTS NOTE
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Define the concepts and terms -- Some of the fundamental problems -- The problems and symptoms -- Solutions to the problems : assessment of the situation -- Solutions to the problems : changing the organization -- Solutions to the problems : changing the processes -- Solutions to the problems : the aftermath.