عنوان

Case Managers' Lived Experiences Working with Trauma Victims

Number

TLpq2393198542

.Language of Text, Soundtrack etc

انگلیسی

Title Proper

Case Managers' Lived Experiences Working with Trauma Victims

General Material Designation

[Thesis]

First Statement of Responsibility

Donohue, Margaret

Subsequent Statement of Responsibility

Lyons, Jane

Name of Publisher, Distributor, etc.

Walden University

Date of Publication, Distribution, etc.

2020

Specific Material Designation and Extent of Item

98

Dissertation or thesis details and type of degree

Psy.D.

Body granting the degree

Walden University

Text preceding or following the note

2020

Text of Note

The purpose of this qualitative, phenomenological study was to explore and understand how case managers' (CMs') experiences listening to trauma stories of trauma victims affects them personally and professionally and what strategies they use to cope with hearing these stories. Constructivist self-development theory provided a framework for understanding the development of vicarious trauma in mental health workers. The central question and subquestions were developed to address the identified problem and purpose of the study, asking how CMs describe their experiences, how hearing trauma stories impacts CMs, and how CMs cope with their experiences of hearing trauma stories of trauma victims. Eight CMs from Western New York participated after meeting the inclusion criteria: a minimum 5 years' experience working in community-based programs with non-for-profit agencies, work with clients with a trauma history, and minimal training in trauma related treatments. Data were analyzed based on Moustakas's methods, and statements were synthesized into themes providing a description of the phenomena. Key themes included frequency of hearing trauma stories, the role of the CM, becoming desensitized, supportive supervisor, and a supportive work environment. The potential impact from this study for positive social change is a broader definition of vicarious trauma, which may allow for further theorizing of vicarious trauma.

Case managers

Occupational psychology

Phenomenology

Vicarious trauma

Donohue, Margaret

Lyons, Jane

Electronic name

p

[Thesis]

276903

a

Y