Influence of Leadership Styles, Psychological Contract Breach and Work Stress on Workplace Deviant Behaviours
General Material Designation
[Thesis]
First Statement of Responsibility
Adekanmbi, Foluso Philip
Subsequent Statement of Responsibility
Ukpere, Wilfred L.
.PUBLICATION, DISTRIBUTION, ETC
Name of Publisher, Distributor, etc.
University of Johannesburg (South Africa)
Date of Publication, Distribution, etc.
2019
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
358
DISSERTATION (THESIS) NOTE
Dissertation or thesis details and type of degree
Ph.D.
Body granting the degree
University of Johannesburg (South Africa)
Text preceding or following the note
2019
SUMMARY OR ABSTRACT
Text of Note
Some of the most common behaviours in the Nigerian banking industry comprise workplace deviant behaviours. Some people perceive workplace deviant behaviours as that, which are controlled actions by employees and which are dissimilar to important organisational standards, whilst threatening the welfare of an organisation, its members, or both. These perspectives about workplace deviant behaviours are not any different from what they are perceived to be in Nigeria's banking industry. In the face of growing interests in understanding and reducing workplace deviant behaviours in the banking industry, some related issues are still either flouted or have not been properly examined. The chief target of the investigation was to look at the influence of leadership styles, psychological contract breach, and work stress on workplace deviant behaviours. The investigation examined leadership styles (transactional and transformational) that can predict workplace deviant behaviour, and determined the extent to which psychological contract breach predicts workplace deviant behaviours. In addition, the study determined the extent to which work stress predicts workplace deviant behaviours, and the association between leadership styles, psychological contract breach, work stress and workplace deviant behaviours. Furthermore, the investigation developed a theoretical framework that could be used to effectively address workplace deviant behaviours, and hence contribute to the academic body of knowledge. The researcher conducted a literature review of past studies within the Nigerian context, focussing on transactional and transformational leadership styles in the banking industry. The reviewed literature included issues related to employees' observations of psychological contract breach, and their experience of work stress. The present study relied on a quantitative methodology approach. Hence, a quantitative research design was chosen for this study, as it used a research sample to apply to the entire population. A total of 600 respondents were targeted for quantitative research, using a questionnaire to gather data. The findings were analysed by the use of the statistical package for social sciences (SPSS v24). However, preceding data collection, the research instruments were exposed to validity and reliability tests. Ten hypotheses were generated from the literature, and these hypotheses were tested with some statistical tools, namely correlation and multiple linear regression. Hypotheses 1 to 9 were tested with correlation, while the 10th hypothesis was tested with multiple linear regression. Hence, results were generated from the analyses, and charts, tables, diagrams and figures were used to present these results. This study has established that the transactional style of leadership significantly negatively impacts workplace deviant behaviours in the Nigerian banking industry. Apparently, a good measure of transactional leadership style makes employees within Nigerian banks less inclined to engage in workplace deviant behaviours. The results further specify that work stress has a significant positive influence on workplace deviant behaviours in the Nigerian banking industry. The current study also found that the transactional leadership style has a positive link with psychological contract breach in Nigeria's banking industry. The results also showed that work stress has a negative relationship with the transactional leadership style in Nigeria's banking industry. Hence, the more the managements of the Nigerian banking industry practise transactional leadership style, the less chance of bank employees encountering work stress. Moreover, the study established that psychological contract breach, the transformational leadership style, work stress, and the transactional leadership style significantly and jointly elucidate variance in workplace deviant behaviours in Nigeria's banking industry. The study has established that the transactional leadership style negatively predicts workplace deviant behaviours in Nigeria's banking industry, and that work stress positively influences workplace deviant behaviours in the said industry. It is, therefore, pertinent to adopt strategies, policies and actions that will ensure a good measure of transactional leadership, and to engage in measures to reduce work stress in order to significantly reduce workplace deviant behaviours in Nigeria's banking industry. The study has postulated some recommendations, which, if taken into consideration, could reduce workplace deviant behaviours and improve employment relations in Nigeria's banking industry.