Inadequate Training on Employee Productiveness: A Qualitative Exploratory Case Study of Nigeria Consulate New York
General Material Designation
[Thesis]
First Statement of Responsibility
Lawal, Oluwasegun
Subsequent Statement of Responsibility
Amayo, Osagie
.PUBLICATION, DISTRIBUTION, ETC
Name of Publisher, Distributor, etc.
University of Phoenix
Date of Publication, Distribution, etc.
2020
GENERAL NOTES
Text of Note
196 p.
DISSERTATION (THESIS) NOTE
Dissertation or thesis details and type of degree
D.M.
Body granting the degree
University of Phoenix
Text preceding or following the note
2020
SUMMARY OR ABSTRACT
Text of Note
The importance of training has undoubtfully been recognized in many organizations as the key factor for improved productivity. However, employee training in the public sector is threatened by a lack of improved skills needed to result in increasingly effective performance. This lack of training poses a threat to human capital in the Nigerian Consulate in New York in key facets of their positions and disseminating services to the public. This study uses human capital theory as framework of analyses. Data was collected through a well-structured questionnaire circulated to twenty (20) employees of Nigerian Consulate in New York with a population of 50. Simple random sampling was used to administer the questionnaire which included both senior and junior employees. A qualitative exploratory case study was the methodology and design applied in the study. Data was organized using NVivo 12 software to identify patterns and core themes. The findings of this research indicate a significant need for employee training and productiveness in Nigerian Consulate in New York. Based on these findings, the Nigerian Consulate in New York should embrace employee training as management approach to constantly increase the knowledge, skills and abilities required for employees to remain productive in a competitive environment. The study also recommends that employees who are willing to embark on training programs should be provided adequate resources to ensure a successful program. It was concluded that management in the Nigerian Consulate in New York should endeavor to monitor the implementation of training policies to achieve its objectives.