عنوان

Managing change and innovation in public service organizations /

(Number (ISBN

0203391128

(Number (ISBN

0415328977

(Number (ISBN

0415328985

(Number (ISBN

9780203391129

(Number (ISBN

9780415328975

(Number (ISBN

9780415328982

Number

b796339

Title Proper

Managing change and innovation in public service organizations /

General Material Designation

[Book]

First Statement of Responsibility

Stephen P. Osborne and Kerry Brown.

Place of Publication, Distribution, etc.

New York :

Name of Publisher, Distributor, etc.

Routledge,

Date of Publication, Distribution, etc.

2005.

Specific Material Designation and Extent of Item

1 online resource (1 volume)

Series Title

Routledge masters in public management

Text of Note

Includes bibliographical references and index.

Text of Note

Part I: Introduction -- Chapter 1: Change and innovation in public service organizations -- Chapter 2: The volatile environment of public service organizations -- Chapter 3: Assessing the need for change and innovation -- Chapter 4: The processes of change in public services and public service organizations -- Chapter 5: Organizational culture and managing change in public service organizations -- Chapter 6: Implementing change in public service organizations -- Part III: Managing innovation in public service organizations -- Chapter 7: Understanding and managing innovation in public services -- Chapter 8: Developing and supporting innovators in public service organizations -- Chapter 9: Managing the process of innovation in public services -- Part IV: Conclusions -- Chapter 10: Sustaining change and innovation in public services and public service organizations -- Chapter 11: Key lessons and issues for the future -- Appendices: Appendix A: Managing change in public service organizations: a case study -- Appendix B: Managing innovation in public service organizations: a case study of Regional Action West Midlands (RAWM).

0

Text of Note

"The context of public services is becoming ever more complex, particularly as governments strive to improve and modernize services. As a result, managing change and innovation is a core task for the successful public manager. This textbook sets out to equip future and current public managers with the understanding and skills required to be effective. The text includes specially commissioned case-studies and chapters on managing cultural change, implementing and sustaining change, designing and sustaining innovation, and managing change in a volatile environment. The authors draw out the best contemporary theory and practice to provide a coherent approach to the topic that will be key reading for those studying public management and managers in the public sector."--Provided by publisher.

Title

Managing change and innovation in public service organizations.

International Standard Book Number

0415328985

Organizational change.

Public administration.

BUSINESS & ECONOMICS-- Structural Adjustment.

Organizational change.

Organizational change.

Public administration.

Public administration.

BUS-- 062000

Number

Edition

Class number

Book number

Class number

System Code

Osborne, Stephen P.,1953-

Brown, Kerry Hannula.

Date of Transaction

20201207091259.0

Cataloguing Rules (Descriptive Conventions))

pn

Electronic name

[Book]

Y