Cover -- Contents -- List of Figures -- List of Tables -- Contributors -- Acknowledgements -- The Eight Dimensions of International Business -- Dimension 1: International Perspectives -- 1 International Business 8211; Operating Abroad -- 2 International Strategy Management -- 3 International Business Ethics -- Dimension 2: Relationship Management -- 4 Inter-Firm Collaboration and Partnering: A Key Competence to Satisfy Demand -- 5 International Negotiation -- Dimension 3: Supply Chain Management -- 6 Social and Environmental Management -- 7 Managing Mergers and Acquisitions -- 8 Supply Chain Management -- 9 International Purchasing Management -- 10 Reverse Logistics -- Dimension 4: Regional and Country Specific Differences -- 11 Human Resource Managements Relationship to Company Performance -- 12 International Human Resource Management -- 13 Employment Relations in a Global Networked Economy -- 14 Human Resources Management Practices within Japanese Companies -- Dimension 5: Marketing and Sales -- 15 Doing Business in Western Europe -- 16 Doing Business in NAFTA -- 17 Direct Marketing 8211; A Global Perspective -- 18 Retail Merchandising and Sales Promotions -- 19 Services Marketing: An Overview and Relational Approach of the B2B Setting -- Dimension 6: Cost Management -- 20 Strategic Cost Management -- 21 Strategic Management of Not-for-Profit Organizations -- Dimension 7: Innovation and Quality -- 22 The Quality Management Situation 8211;An Introduction -- 23 Technology and Innovation Management -- 24 Managing Knowledge Strategically -- 25 Tacit Knowledge and Implicit Learning -- Dimension 8: Business Transformation -- 26 Service Operations Management -- 27 International Transportation, Shipping and Logistics -- 28 Supplier Development -- 29 International Entrepreneurship: Developing Cross-cultural Entrepreneurial Competence -- 30 Change Management 8211; Realizing the Transformation -- 31 International Business Training using a Supply Chain Game -- Index -- A -- B -- C -- D -- E -- F -- G -- H -- I -- J -- K -- L -- M -- N -- O -- P -- Q -- R -- S -- T -- U -- V -- W -- Z.
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SUMMARY OR ABSTRACT
Text of Note
The Global Business Handbook is based on the structure of the very successful IÉSEG International School of Management's programme on international management. Concentrating on the big developments that are currently happening internationally, the book considers how managers operating in the global business landscape must change what they do to create advantages and remain competitive.