Telling our stories: what are nurses stressed and angry about? -- Exposing the consequences of mismanaged anger -- Differentiating between rational and irrational anger -- Modifying nonproductive anger styles -- Improving interactions with colleagues -- Forging alliances with patients -- Examining what we learned about anger when growing up -- Overcoming the legacy of a painful or abusive past -- Managing stress and caring for the self -- Claiming our power and using it -- Taking a new stance toward the concept of power -- Solving problems -- Dreaming the future of nursing.
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SUMMARY OR ABSTRACT
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"This second edition is needed now more than ever. Overworked nurses in understaffed health institutions are experiencing considerable stress - and anger - which can take its toll in fatigue, physical health problems, depression, and substance abuse. This wise and eloquent book, written by the leading nurse expert on anger research, uses the stories of dozens of ordinary nurses and nurse leaders to describe the consequences of mismanaged anger. Specific strategies for channeling anger into personal and professional empowerment are described, along with ways to interact in a positive and assertive manner with patients, other nurses, doctors, and administrators to improve working conditions."--Jacket.
SYSTEM REQUIREMENTS NOTE (ELECTRONIC RESOURCES)
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Master and use copy. Digital master created according to Benchmark for Faithful Digital Reproductions of Monographs and Serials, Version 1. Digital Library Federation, December 2002.