عنوان
پدید آورنده
موضوع
رده
HG173 .F675 2002eb
HG173
.
F675
2002eb
کتابخانه
محل استقرار
INTERNATIONAL STANDARD BOOK NUMBER
(Number (ISBN
0585443696
(Number (ISBN
9780585443690
Erroneous ISBN
0749436964
NATIONAL BIBLIOGRAPHY NUMBER
Number
b789482
TITLE AND STATEMENT OF RESPONSIBILITY
Title Proper
CRM in financial services :
General Material Designation
[Book]
Other Title Information
a practical guide to making customer relationship management work /
First Statement of Responsibility
Bryan Foss & Merlin Stone.
.PUBLICATION, DISTRIBUTION, ETC
Place of Publication, Distribution, etc.
Milford, CT :
Name of Publisher, Distributor, etc.
Kogan Page,
Date of Publication, Distribution, etc.
2002.
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
1 online resource (xviii, 700 pages) :
Other Physical Details
illustrations
INTERNAL BIBLIOGRAPHIES/INDEXES NOTE
Text of Note
Includes bibliographical references and index.
OTHER EDITION IN ANOTHER MEDIUM
Title
CRM in financial services.
International Standard Book Number
0749436964
TOPICAL NAME USED AS SUBJECT
Financial services industry-- Customer services.
BUSINESS & ECONOMICS-- Banks & Banking.
Financial services industry-- Customer services.
(SUBJECT CATEGORY (Provisional
BUS-- 004000
DEWEY DECIMAL CLASSIFICATION
Number
332
.
10688
Edition
21
LIBRARY OF CONGRESS CLASSIFICATION
Class number
HG173
Book number
.
F675
2002eb
PERSONAL NAME - PRIMARY RESPONSIBILITY
Foss, Bryan.
PERSONAL NAME - ALTERNATIVE RESPONSIBILITY
Stone, Merlin,1948-
ORIGINATING SOURCE
Date of Transaction
20201207025713.0
Cataloguing Rules (Descriptive Conventions))
pn
ELECTRONIC LOCATION AND ACCESS
Electronic name
مطالعه متن کتاب [Book]
Y
