Includes bibliographical references (pages 315-318) and index.
CONTENTS NOTE
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pt. 1. Grounding principles. The dynamics of group decision-making -- Participatory values -- Introduction to the role of facilitator.
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pt. 2. Facilitator fundamentals. Facilitative listening skills -- ChartWriting technique -- Facilitating open discussion -- Alternatives to open discussion -- Brainstorming -- Tools for managing long lists -- Dealing with difficult dynamics -- Effective agendas : desired outcomes ; process design.
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pt. 3. Building sustainable agreements. Principles for building sustainable agreements -- Gathering diverse points of view -- Building a shared framework of understanding -- Developing inclusive solutions.
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pt. 4. Reaching closure. Importance of clear decision rules -- Striving for unanimity -- Reaching closure step by step -- Facilitating sustainable agreements.
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SUMMARY OR ABSTRACT
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This edition presents more than 200 valuable tools and skills for facilitators, consultants and anyone who works with groups.
TOPICAL NAME USED AS SUBJECT
Consensus (Social sciences), Handbooks, manuals, etc.
Group decision making, Handbooks, manuals, etc.
Management-- Employee participation, Handbooks, manuals, etc.